“This coming February, the Ombudsman Institution of the Kyrgyz Republic will launch a chatbot in the Telegram messenger. It will allow the country’s citizens to receive information on the most frequently asked questions. It will also enable the staff of the Ombudsman Institution to receive and handle queries more timely and provide legal assistance to protect human rights and fundamental freedoms secured by the Kyrgyz Constitution and international instruments to which the Kyrgyz Republic is a signatory.”

To read the full story, visit UNDP Kyrgyz Republic’s blog.